Rece1pt support.

A few useful things to know about your vault, from the first scan to your next export.

Contact support

Email help@beg1nner.com. Include your app version from Settings, iPhone model, iOS version, and the steps that caused the issue. Please do not include payment card numbers, passwords or an entire receipt when a redacted example will do.

Publisher: beg1nner

Common questions

How do I get a better scan?

Lay the receipt flat in good light. Keep the merchant, date and total in the frame and avoid reflections. Wait for automatic capture or tap the shutter. You can also import a receipt photo from your vault.

Long receipts may not fit in one frame. Prioritize the total and date, then add missing information during review. Text recognition is a starting point: check the merchant, amount, currency and date before saving.

What if camera or notification access is off?

Open iOS Settings, find Rece1pt, and review the permissions available for the app. You can import a selected photo without using the camera. Notifications are optional; return and warranty dates still remain in the receipt record if notifications are off.

What is included for free?

The free plan includes eight lifetime receipt saves, on-device text recognition, receipt details and business fields, reminders, individual proof sharing, and current-month CSV export. Deleting a receipt does not reset the lifetime allowance.

Pro adds unlimited saves, the full available export ranges and purpose filters, and Proof Pack ZIP exports. The app shows the current price and billing period before you subscribe.

How do I restore or cancel Pro?

Open Rece1pt Settings and choose Restore purchases, using the Apple Account that purchased Pro. If the store is unavailable, check your connection and try again. Restoring a subscription restores paid access; it does not restore receipt data from another device.

To cancel or change a plan, choose Manage subscription in Rece1pt Settings or open your Apple Account's subscriptions. Deleting the app does not cancel a subscription. For Apple billing or refund questions, use Apple billing support.

What happens to receipts when Pro ends?

Saved receipts remain accessible. Pro export features stop being available. Adding new receipts depends on your remaining free lifetime allowance.

Are my receipts backed up or synced?

Rece1pt stores the vault on the current device. It does not provide app-managed cloud sync or backup. Deleting the app or losing the device can mean losing its receipts. Keep device backups and export important records.

A CSV or Proof Pack is a portable copy for reading or sharing, not a full vault backup that Rece1pt can import. Support cannot retrieve a lost local vault from a server.

What is in a Proof Pack?

A Proof Pack is a ZIP containing a CSV, PDF summary, and available receipt images. Use the Summary tab to choose an export range and share or save the result. Review attachments and recipients before sending an email.

If a saved image is unreadable, a complete Proof Pack cannot be generated. Review the affected receipt; you can still export CSV data. Keep copies of important original receipts.

Why did I miss a reminder?

Check the deadline on the receipt, notification permission, Focus modes and iOS notification settings. Reminders depend on the device and your settings. Confirm important return and warranty deadlines with the merchant and keep another reminder for time-sensitive purchases.

Does Rece1pt provide accounting or tax advice?

No. It organizes purchase proof and related notes. You are responsible for checking the receipt details and deciding what is appropriate for a reimbursement, tax filing, return or warranty claim. Tax fields and exports do not guarantee compliance.

How do I delete information?

Open a receipt and use its delete action. That removes it from the active vault and cancels its pending reminders. Exported copies and device backups must be managed separately. Read the privacy policy for details.